Shipping and return policies
AV® handles a standard rate as the shipping cost for sales within Colombian territory; However, the customer has the option of picking up the order at an available store or requesting cash on delivery.
In the case of sales abroad, the shipping cost will be determined according to the value of your purchase, volume, weight and final destination. Its value will be charged separately once the sale is confirmed on this site.
Our shipping time can take from 2 to 8 business days from the purchase as long as there is no situation of fortuitous event or force majeure such as, for example, acts of man or nature, such as strikes, stoppages, revolutions or others. situations that affect public or environmental order, landslides, earthquakes, avalanches, overflows, bridge falls, government decisions, pandemics, etc.
The client must indicate the shipping address in the format intended for this purpose and it is understood that any person who is at this address is duly authorized by the client to receive their order, so AV® is exonerated from any responsibility. at the time of delivery, as long as it is made to the address registered at the time of purchase on the website.