Product

What is the main material used in your fine jewelry?

How can I care for and maintain my jewelry to ensure its durability and shine?

Do you have authenticity certifications for your gemstones and metals?

Do you offer customization or engraving options on jewelry?

Shipment

What are the shipping methods available and what are their associated costs?

Do you offer international shipping and how long would it take to arrive?

How can I track my order once it has been shipped?

Do you have express shipping options for urgent deliveries?

Customer service

What is the average response time for customer service inquiries?

Do you offer personalized assistance to help me choose the perfect piece of jewelry?